FAQ

FAQ

Our bed uses orthopedic memory foam that is certified by CertiPUR-US, an independent American organization that ensures it is 100% free from toxic chemicals.

Binky Barker memory foam also uses open-cell technology, which keeps it cool, even in tropical climates like Thailand.

Our bed's inner liner and outer cover are removable and easily machine washed. Be sure to let it naturally dry, and do not put in the dryer.

We do ship internationally. Please add us on Line or email us at hello@binkybarker.com to place your order.

  • Free delivery within Thailand and takes 2-3 days by ThaiPost and DHL
  • We have a same-day delivery service to Bangkok. To request, add us on Line: @binkybarker

If you change your mind, we accept returns within 7 days after you receive the product.

Please note that we cannot accept a bed after it has been opened for hygiene reasons.

For a defect, we accept returns with within 7 days after you receive the product. Please send an unboxing video to proceed the return.

We cannot accept returns on used or damaged items.

Please send an email with the video and photo of the product to hello@binkybarker.com and ship the product to:

542/44 Ramkhamhaeng 39 Soi (Thepleela 1), Prachauthid Road, Wungthonglang Sub-District, Wungthonglang District, Bangkok, 10310

After we confirm the receipt of the product, we will refund the money excluding the shipping fee back.

If you change your mind, we accept returns within 7 days after you receive the product.

Please note that we cannot accept a bed after it has been opened for hygiene reasons.

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